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FAQs
 

How do I get an estimate? - How much does gutter cleaning cost?

We provide firm quotes over the phone for gutter cleaning and most repairs, and you can also have a quote e-mailed to you with a description of service - try it now. If you give us a call it only takes 2 or 3 minutes to receive a quote and we always have someone in our office to help you. You won't get a voice mail or answering machine when you call.

Do you clean up my yard after cleaning the gutters?

We don't want you to have to lift a finger behind us. All of the debris that will inevitably fall out of your gutters and onto your bushes and window sills below will be thoroughly rinsed and cleaned, including blowing off all of your walkways, patios, and your driveway to the curb. We will blow or put the debris into the natural or logical areas on your property, with the goal being that you don’t even notice we’ve been there. Note: In the case of sensitive landscaping we will do whatever is necessary to make sure your property looks great once the service is complete.

Do I have to be home at the time of service?

We don't want you to have to bend your schedule to meet ours, so you don't have to be home when we come to your house. In the event that you are not home, we will render the service leaving an itemized invoice, and self-addressed envelope for you to send payment. Once you are completely satisfied with the job, just drop a check into the envelope or pay by credit card over the phone.

How long until you can get the service completed?

This depends on our workload at the time, but almost always within 5 days from the time you schedule service. On average, from the time you schedule with us it is completed within 3 days. If you have an emergency or special situation, we will take that into consideration and make your home a priority on our schedule.

What should I ask when hiring a gutter cleaning company?

1. How long have you been in business?

Every month we see companies that “show up” in Atlanta and are gone in a couple of months. Many of them “guarantee” their work, and have a professional looking website, or other advertisements. What are you going to do if there is a problem a few months down the road and their number is disconnected? Do you really want people at your house that have only been in business for 3 or 4 months?

We have been servicing homes in Atlanta for 15 years. We service thousands of homes each year and we service more homes in the Metro Atlanta Area than any gutter cleaning company – there’s a reason that most people choose us.

2. Can I come by and see your office?

I ask this question to every company I hire. Once you’ve been burned and cannot find the contractor, you’ll know what I mean.

Many companies that clean gutters in Atlanta are operated out of someone’s apartment. In my experience, it’s always best to stay away from a service company without a place of business. If they are in an apartment, how long are they actually going to be there?

3. What credentials do you have?

 
   
We require all our crew foremen to become certified MSA’s by CertainTeed™ – one of the largest manufacturers of roof shingles. While we are on your roof cleaning your gutters, you can be assured that there is a certified MSA technician to make sure everything goes perfectly.

CertainTeed™
   
ToFixIt! picks the best service companies in Atlanta. They only pick one company for each category, and they chose us for Gutter Cleaning and Maintenance.

ToFixIt! makes exhaustive phone calls, researches the local reporting bureau's, Georgia Registrar of Contractors, Secretary of State's Office and the appropriate regulating boards for our industry, then speaks with 100's of customers within our own database to make sure we really take care of our customers. ToFixIt! expects all participant companies to adhere to its high ethical business practices and they make certain that our business meets and will continue to adhere to an extensive list of requirements.
   
ConsumerVoted.org allows us to survey all our customers and those comments are posted on their public website. You can be assured that we will take great care of you so that you will give us a good review! You will be given an access code to post your own review once service is completed.

4. Do you have insurance, and what kind of insurance do you have?

We carry Worker’s Compensation and General Liability Insurance and we will give you an insurance certificate as soon as you schedule service with us.

Many companies will put “fully insured” in advertisements, however, this doesn’t really mean anything. Make sure to get them to send you an insurance certificate and verify that they carry Worker’s Compensation and General Liability insurance.

5. Do you have a guarantee?

Printed on our invoice is your 60 day written guarantee that your gutters and downspouts are completely free of debris once we have completed the gutter cleaning service. If you discover we missed something 59 days later, just call us and we'll schedule a follow up service call free of charge. By the way - we're the only gutter cleaning company in Atlanta that offers a 60 day written guarantee!

 
 
 

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